Customer relationship management (CRM) tools do just that, helping your sales team log communications, manage leads and even build marketing campaigns. In the past, CRMs were only available to large organizations, but the rise of cloud-based services has availed CRM platforms to businesses of all sizes.
Last year we created an overview of the best Customer Relationship Management software for Enterprise businesses. Now we want to focus on the smaller players. This article will zoom in on 15 of the best (and top-rated) CRM software intended for small businesses.
Three Major Benefits of using CRM Software
Maybe you’re not using any CRM at the moment. Let’s take a look at the benefits first…
Whether you cater to consumers or other businesses, it’s important to stay up to date on evolving conversations with existing customers while also effectively managing new leads.
Your customer satisfaction depends on your ability to offer attentive, personalized engagement with your clients, but your growth demands you continue seeking out new customers as well.
Top CRM Software for Small Businesses
Alright, let’s get to it. Here are the top 15 Customer Relationship Management software for small businesses…
1. Salesmate CRM
With Salesmate Customer Relationship Management you can speed up the sales processes and offer customers a personalized experience. Manage your contacts effectively and keep track of all related sales activities. This tool is also perfect for sending out email campaigns and you’ll know what happens to your emails once you hit send. As a Small Business you appreciate flexibility and scalability and Salesmate understands these needs.
Pricing: Starts at $12/user/month.
Website: www.salesmate.io